FAQs

1. General questions

What is the status of my order?
You will be emailed when your order is fulfilled/shipped.

Can I change my order?
Yes you can change your order if it is within 24 hours before it is shipped.

2. Payment

What payment methods do you accept?
We accept Visa/Mastercard, PayPal.

3. Shipping

Where do you ship?
We currently ship worldwide.

How long does it take to ship my order?
Orders are shipped within 24 hours and take 3-7 days within Europe. Please allow up to 10 days for rest of world.

4. Returns

Do you accept returns?
Yes, once item is returned in original packaging.

Can I exchange an item?
Yes you can exchange an item if original item is returned unopened and other item is of same value.

Are returns free?
Yes, once an item is returned in original packaging.

How long does it take to process a return?Returns are processed within 14 days.